Shipping and Return Policy
New Flat Rate Shipping Cost:
- Up to $ 99.99......……..…$ 9.99
- $100 - $149.99......……..$12.99
- $150 - $199.99.........…..$15.99
- $200 - $249.99.........…. $19.99
- $250 +........................…….FREE!
We ship most orders via UPS ground. Some small, lighter packages may ship USPS. Orders are shipped within the contiguous US only. We are a stocking warehouse and strive for a minimal back order rate. Most orders leave our warehouse within 1-3 business days. Items temporarily out of stock will be shipped ASAP unless you indicate "no back orders" when ordering. On occasion, an order or part of an order may drop ship from another location. We offer FREE SHIPPING on orders of $250.00 or more (in merchandise, after any discounts) within the contiguous United States. Upgrading to another service may not change the order processing time, only the package transit time and may be available on phone orders only. Free shipping or flat rates will NOT apply.
Our goal is that you are completely satisfied with your purchase. At Mow More Landscape Supplies we take pride in the quality of the products we offer and great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. Please be sure to match parts by OEM#s from your manuals to avoid ordering incorrect parts and returns.
Items may be returned within 30 days of invoice date only if in completely clean, new and unused condition. You can mail/ship your return to Mow More c/o Thread Branders, Attn: Returns, 525 Wheatfield St, N Tonawanda NY 14120 by way of whatever service you choose. Enclose a photocopy of your invoice inside the box with your return.
Please call 1-800-866-9667 during office hours 9:00 am – 5:00 pm EST Monday through Friday if further assistance is needed.